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FAQs

Answers below to some commonly asked questions regarding what we do, who we service, and how we work. If you still have questions that need answering please call us on +44 (0)20 7341 7052.

What is a Serviced Apartment?

A serviced apartment is a fully-furnished and equipped self-contained unit. The apartments can be let or rented from 1 night or more, and are the most cost-effective solution for long and short stays.

Unlike a Hotel Room your apartment will  be equipped with kitchen or kitchenette and living/dining area which gives more freedom to entertain and allows you to socialise and relax in a way that is impossible to do when staying in a hotel room, giving you more space and flexibility as well as being generally 25% cheaper.

 

All bills are included in the price (except telephone calls) and cleaning service with full linen change is provided at least once a week.

Why Use Cheval Residences?

Cheval Residences has over 30 years experience in the serviced apartment industry and as an independent agency, we are able to offer you unbiased advice on the properties on our website, giving you the best choice of apartment that suits your individual needs.

Our Mission statement is ''Accommodating People'' which has the obvious two-fold meaning, as we not only find accommodation for our customers but intend to go out of our way ourselves, to provide the best service from start to finish.

 

Above all else we want both suppliers and customers to get the best service at all times, in order that we may develop long and mutually beneficial relations.

Who uses Cheval Residences?

We provide tailored apartment solutions for a wide range of different individuals, from corporate clients, independent business travellers, and relocators.

What are the payment terms & options?

We offer a range of payment solutions.  Please ask your Reservation Agent for details when booking.

What is the minimum stay?

We can offer apartments from one night to one year and longer if required.

How do I make a reservation?

Simple call us on +44 (0)207 341 7052 and speak to one of our dedicated Reservation Agents, or alternatively, we can be e-mailed via our website, through the 'contact us' section or direct to reservations@chevalpartnershipsales.com.

OUR SERVICES FAQS OUR TEAM

Why choose us?

Curated portfolio
Cheval Partnership Sales work closely with the properties in our portfolio to make sure the standard of services and quality of your stay meets your expectations.
Luxury Leisure service
We provide first class, all-encompassing service. Wherever you are, we provide commitment, flexibility and dedication in finding you a perfect home from home.
For business
We appreciate the importance of location. As an independent agency, we have formed partnerships with serviced apartment providers stretching across London, The UK and globally.
 

Cheval Phoenix House

Situated in a quiet side street just moments from Sloane Square in London's prestigious Chelsea district, Cheval Phoenix House is made up of 33 luxury apartm...

Featured properties

La Clef Champs-Élysées Residence
Our 5-star hotel benefits from an idyllic setting. Located in the 8th arrondissement, at the crossroads of the rues de Bassano and Magellan, you are close to the most beautiful avenue in the world: the Avenue des Champs Elysees, which extends from the Place de la Concorde to the Arc de Triomphe. The atmosphere of the district is very unique and allows you to enjoy the magic of the French capital. This ideal location also gives you the opportunity to visit Paris and it's every nook and cranny. Indeed, you are only a few minutes away from the main attractions of the city, such as the Orsay Museum, the Trocadero, the Petit and the Grand Palais, the Louvre, the Tuileries Garden, the Champ de Mars, and, of course, the Eiffel Tower. You are also a 5-minute walk away from the Avenue Montaigne, "the most fashionable and luxurious avenue in the capital", which houses famous Haute Couture stores such as Chanel, Dior, Louis Vuitton, etc.>
Church Street Aparthotel
Inspired by the local area, our Church Street aparthotel features bold interiors rich in bohemian style, staying true to our renowned blend of luxury and comfort with a twist. Our suites are bright and airy, showcasing artwork from local artists and designers.>
Cheval Thorney Court
Minutes away from the greenery of Hyde Park and nestled between London’s most sophisticated museums and galleries, stands Cheval Thorney Court, one of our most luxurious residences, with 59 luxury apartments for any length of stay.>
Mayfair Apartments
Live like a local in one of London’s most upscale neighbourhoods and you’ll discover tree-lined avenues dotted with fine gourmet restaurants, designer boutiques and elegant cafes. Located in a converted Victorian mews house on the historic Grosvenor Estate, our Mayfair Apartments still have many of the beautiful original features dating back to 1890.>

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